Senior living placement and care, designed for you.

Compassionate service and expert guidance from local, people-first specialists. All at no cost to you.

EXPLORE YOUR OPTIONS

Where compassion meets expertise.

Many people feel lost or unprepared when it comes to finding the best care for their loved ones. We empower families to confidently navigate senior living placement, and ensure a smooth and supportive transition experience for every client.

Owned and operated by registered nurses, we are dedicated to walking alongside families during one of life’s most important transitions. Serving Arizona and Idaho, we provide highly personalized senior placement and referral services—connecting individuals and families to trusted local communities and homes for respite or long-term care. Our work is grounded in clinical insight, a deep commitment to dignity, and a heartfelt mission to ensure no one navigates this journey alone.

Senior couple meeting with a care advisor to explore assisted living and senior placement options in Arizona and Idaho.

Your local care advocates.

At every step, your Care Team offers consistent communication, personalized guidance, and deep local insight. Whether we’re walking through community tours with you or helping navigate the complexities of care, we’re by your side—making the process feel less overwhelming and more human. Our goal is to find the right fit, in the right place, at the right time.

MEET YOUR CARE TEAM

What to expect.

  • Icon representing personalized senior care assessments.

    Accurate and tailored assessments.

    Experience a hands-on and highly individualized approach from dedicated local experts.

  • Icon representing clear senior living options.

    Clear options, confident choices.

    No more sifting through endless placement facilities. Choose from hand-picked options ideal for your unique situation.

  • Icon representing compassionate transition support.

    Comprehensive transition support.

    From preparing documentation to establishing connections for ongoing aid, you’re covered through the entire process.

  • Icon representing free, expert senior placement service.

    Completely free of charge.

    Every aspect of our service is 100% free to you and your family. No gimmicks, no surprises. Just expert care.

  • Gentle Hearts is hands down the most useful resource for families needing senior living guidance. As a nurse, Michelle and her team have provided our clients specialized care and assistance in all aspects of transition. A well-connected company that operates with sound ethical direction and puts the clients/patients needs first.

    Cynthia - Phoenix, AZ

  • Jonathan Grosvenor was a breath of fresh air during a very difficult time for our family. If you need help with placement for a loved one please reach out to him. He will be a wonderful asset to have when dealing with an aging loved one.

    Lisa - Phoenix, AZ

  • We are so so grateful to have Gentle Hearts' experience and recommendations on this journey with us. Thank you, Marbeth!

    Fred - Boise, ID

  • It is a very difficult decision and exercise to find someone who is trustworthy enough and compassionate enough to care for the needs of your most loved family member. I met Matt Schadle several years ago and found him to be that special person. I trusted him with finding a memory care facility that exceeded my expectations. He found the perfect place for her.

    Jan - Boise, ID

  • Gentle Hearts completely lifted the burden from our shoulders: taking care of all details and paperwork, setting up tours, and helping us select a wonderful location for Mom. They even arranged for home health care, a mobile doctor and physical therapists. We are forever grateful.

    Bill - Phoenix, AZ

  • Kari was truly like having an angel. I've been meaning to put this review out to let everyone know how wonderful she is for the last couple months. Thanks to her we found an amazing place for my dad to stay and without her we were completely lost. Thank you Kari! Words cannot express how much we appreciate you!

    Ann - Phoenix, AZ

  • Zac has been amazing helping my family and I under difficult circumstances. Being rushed to find a place to put my father when he came out of the hospital, and he's also been so kind. He does a really great job for this company. And you can tell he works from his heart kudos!

    Terre - Phoenix, AZ

  • Michelle at Gentle Hearts went above and beyond to help us find the perfect place for my parents. She really listened to what we were looking for and guided us throug the options with care and expertise. I highly recommend Gentle Hearts for anyone exploring senior living.

    Leslie - Phoenix, AZ

  • Matt helped my family so much in our search for the perfect place for my Mother. He fully understands the emotions and frustrations of placing a loved one in the correct environment and goes out of his way to help ease the burden. He was helpful all the way from the initial interview thru following up after placement. I can't say enough good things about our experience with him and would not hesitate to refer him to any family that needs help.

    Richard - Boise, ID

  • Action and result orientated. Thank you Jonathan for all your hard work with complex placements.

    Mo - Phoenix, AZ

  • Kari helped our family find the perfect place for our Dad. His spirits and health have greatly improved!

    Patricia - Phoenix, AZ

  • Working with Jonathan Grosvenor is refreshing. He truly understands the needs of his clients. His experience and communication skills are appreciated!

    Dawn - Phoenix, AZ

  • We used Zac to find a home for my dad. he made the experience easy, and flawless.

    John - Phoenix, AZ

  • Kudos to these loving and passionate people of Gentle Hearts specially Kari who never fails to go beyond an extra mile to carefully place each resident according to their needs and level of care, she's always been transparent in all her referrals making placement for elders easy and convenient for both group home owners the residents and their families!

    Chris - Phoenix, AZ

  • The Idaho team is absolutely phenomenal and easy to work with!

    Kayla - Boise, ID

  • Jonathan was a huge help for navigating the process of finding an assisted living facility. I can't imagine how difficult this would have been without the help of Jonathan and Gentle Hearts!

    Brian - Phoenix, AZ

  • Marbeth was fantastic. She was able to find my mom a wonderful place to live that suited her needs and at no cost to her. I would highly recommend her!

    Shanda - Boise, ID

  • Kari was extremely organized, knew information about each location she showed us, was easy to talk to and made our whole experience easier than we imagined it would be.

    Lisa - Phoenix, AZ

  • I can't begin to express my gratitude to Matt, and all the help he gave me while I wandered through this caregiving jungle. I had no idea where to start. He guided me through a horrible time, he was patient and kind, and ever-so-helpful! I highly recommend this to anyone needing help with this kind of service.

    Susan - Boise, ID

  • Would highly recommend this company! Kari helped me and my friends brother find the perfect memory care facility for my friend. She is caring, always available to help and a wealth of knowledge and has become a great friend. This is a new disease for us and she has been coaching us and assuring us the whole way. Truly a great company/person to work with!

    Brianna - Phoenix, AZ

  • We’ve had the pleasure of working with Gentle Hearts Living Solutions for several years now, and they continue to be an incredible partner in helping families find the right fit for their loved ones. From our first interaction, their team has always been warm, responsive, and genuinely invested in making the transition into assisted living as smooth as possible.

    Nathan - Phoenix, AZ

  • No matter how much you try to prepare, there is nothing to describe the panic you feel when the social worker at the hospital tells you your loved one can’t go home. An angel referred me to Zac. He quickly answered the 1000 questions I threw at him, arranged for site visits and the ultimate transport to her temporary home. Gentle Hearts and Zac saved the day for my family.

    Cathy - Phoenix, AZ

  • I recently had the pleasure of working with Marbeth to find the perfect place for my parents, who are moving to Idaho from Colorado. I had no idea where to start looking, and I was given a referral to Marbeth. She is amazing! She met with me personally to find out what my parents’ needs and desires are and then she set up tours for senior living communities around the Boise area. Thank you Marbeth and Gentle Hearts for making our experience so positive!

    Dianna - Boise, ID

  • Zac Cisney at Gentle Hearts made the process of finding my dad a long-term care facility very easy. He kept me informed every step of the way, and was always courteous and respectful. Zac handled the whole process, from beginning to end, and provided guidance and help along the to way. He is a true professional and my family was fortunate to have him as our senior placement agent. Thanks Zac!

    Vincent - Phoenix, AZ

Nationally recognized.

  • BBB Torch Award for Ethics 2022 Winner badge.

  • National Placement & Referral Alliance member logo.

  • Better Business Bureau Accredited Business logo.

Let’s talk about you.

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